Privacy Policy

At SWYV FOOTWEAR, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information

When you interact with our Site, you may provide us with personal information, such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username and password when you create an account.
• Payment Information: Credit card details and billing address when you make a purchase.

1.2 Non-Personal Information

We may also collect non-personal information automatically, including:

• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our Site, such as pages visited, time spent on the Site, and referral URLs.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect data about your interactions with our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, including shipping and payment processing.
• Communication: To communicate with you about your orders, inquiries, and customer support requests.
• Personalization: To personalize your experience on our Site and deliver content and product offerings relevant to your interests.
• Marketing: To send you promotional materials and offers, if you have opted in to receive them. You can opt-out at any time.
• Improvement: To analyze usage trends and improve our website, products, and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may employ third-party companies and individuals to facilitate our services (“Service Providers”), such as:

• Payment Processors: To handle transactions securely.
• Shipping Companies: To deliver your orders.
• Marketing Services: To assist in marketing and promotional efforts.

These third parties will have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

3.2 Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal purposes).
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.

To exercise any of these rights, please contact us at swyvworldwide@gmail.com.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Site. You can control cookie settings through your browser. If you choose to disable cookies, some features of our Site may not function properly.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: swyvworldwide@gmail.com
Phone: +601139734603
Address: 48-2-2 Jalan Medan Putra 3,
Medan Putra Business Center,
Bandar Menjalara, 52200 Kuala Lumpur

Thank you for visiting www.swyvfootwear.com